How Coles and Woolworths could become 'big vending machines' after virus

Yahoo News Australia Video
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19 days ago
Coles and Woolworths will need to operate like large vending machines after coronavirus restrictions ease because customers will not want to linger inside stores, an expert business consultant claims. Brittain Ladd, chief marketing officer at Pulse Integration, addressed the future of retailers and grocery chains post-COVID-19 in an article published online last month. Even before the deadly pandemic, customers have been yearning for increased speed and simplified shopping experience, Mr Ladd said. Source: Coles
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