Dancing With The Stars

Dancing With The Stars

Dancing with the Stars Series 9 Voting

FREQUENTLY ASKED QUESTIONS

Be heard! Make your vote count! Dancing with the Stars allows you to vote for your favourite Celebrity performance via 190 telephone numbers and SMS (text messaging) each week.

Following is a list of frequently asked questions about the voting process.

How do I enter the competition?

Every valid 1902 or SMS vote entitles you to an automatic entry into the competition. If you enter by 1902, you will be prompted to leave your name, state and contact number. If you enter by SMS, we will collect your mobile phone number only. The full terms and conditions are available here.

How will the winner be selected?

There will be 1 winner drawn from the national pool of voters/entrants. All entrants who have entered the competition and validly registered their contact details will be entered into the draw. The draw will take place at m.Net Corporation, Level 2, 8 Leigh Street, Adelaide SA on Sunday 6th September, 2009 @ 6:35pm AEST.

If I am a winner how will I be contacted?

You will be contacted by phone on the evening of Sunday 6th September, 2009 at approx 7:35pm (AEST) so make sure your standing by. You will also be sent a letter confirming the details of your prize. Your details will also be published in The Australian on Monday 14th September, 2009.

What is the prize?

1 x Nissan DUALIS 2WD ST Manual Hatch, including on road costs, dealer delivery, statutory charges and registration valued at $28,311.00.

1902 PHONE VOTING

How do I vote?

Each Celebrity will be allocated his or her own 1902 number. You need to dial the number of the Celebrity whom you wish to vote for.

- 1902 55 77 10: Peter (Spida) Everitt
- 1902 55 77 11: Adam Brand
- 1902 55 77 12: Matt White
- 1902 55 77 13: Layne Beachley
- 1902 55 77 14: Emily Scott
- 1902 55 77 15: Rob Mills
- 1902 55 77 16: Lincoln Lewis
- 1902 55 77 17: Kylie Gillies
- 1902 55 77 18: Fiona O'Loughlin
- 1902 55 77 19: Jess McNamee
- 1902 55 77 20: Gerrard Gosens

m.Net Corporation 55c max. Mobile calls to 1902 extra. Closes: Sunday's at 6.30pm (AEST). Final closing date: 06/09/09 at 6:30pm (AEST). VIC: 09/1994, SA: T09/1471, NSW: LTPS/09/05624, ACT: TP 09/02392. T&C available here

Who can vote?

Anyone living within Australia can cast his or her vote.

I am fourteen years old, can I still vote using the 1902 numbers?

If you are fourteen years old or younger, you MUST get the bill payers approval before you phone any of the 190 telephone numbers.

When does voting commence?

Voting will commence at the end of the program AEST on Sunday 5th July 2009 @ 20.45, 2009. THEN at the time notified to viewers as part of the broadcast of the Programme (AEST) each week commencing from Sunday 12th July, 2009.

When does voting conclude?

Voting will conclude each following Sunday night at 6:30pm (AEST), unless otherwise notified as part of the broadcast of the Programme. Voting times are subject to change and may not be the same each week; however this will be clearly communicated to viewers as part of the broadcast of the Programme.

How much will I be charged for each 1902-telephone call/vote?

Each call to the 1902 number will be charged at AUD $0.55 cents including GST. Calls from mobile phones may be charged at a higher rate.

How many votes does each call register?

Each call registers ONE vote for your nominated Celebrity.

How do I use the 1902 service?

Provided you don't have 1902 number barring on the telephone account, you will simply need to dial the TEN digit 1902 number corresponding to your favourite Celebrity, which you will see on the television screen. You can telephone the 1902 numbers from most mobiles and/or land lines.

What happens if I have 1902 barring?

If you have 1902 barring then the telephone line you are calling from does not allow for 1902 calls to be made. To check this, call 1900 909 000 (free call) and you will be advised of your barring status.

How do I get 1902 barring removed?

The bill payer will need to call their carrier and request for the barring to be removed. This may not be possible in the case of pre-paid customers.

How do I know that my vote has been registered?

Once you have made the call, you will hear a recorded message confirming that your vote has been registered.

What information do I need to provide in order to register a valid vote?

All you need to do is simply dial the 1902 number that corresponds with your favourite Celebrity during the voting period to register a valid 1902 telephone vote.

What happens if I call the voting line when voting has closed?

You will hear a recorded announcement advising you that your vote has not been registered.

I heard an engaged signal when I called, will I still be charged and did my vote register?

The voting lines are very popular, so you may hear an engaged signal. If you do, please call again as your vote would not have registered. You will not be charged if you hear an engaged signal.

I saw the voting numbers advertised on Sunday nights show, but when I called the recorded message advised me that voting was currently closed.

The voting numbers are up on screen so that you can write the numbers down as each Celebrity performs. The voting lines won’t open until the end of the show AEST on Sunday 5th July, 2009, THEN at the time notified to viewers as part of the broadcast of the Programme (AEST) each week commencing from Sunday 12th July, 2009. There will be an announcement toward the end of the show advising you when you can start voting.

Can I vote in any other way other than 1902?

Yes, you can vote via SMS (text messaging).

How do I find out which Celebrity will be eliminated?

The elimination will be announced at the end of each Sunday night's program, commencing Sunday 12th July, 2009.

SMS (TEXT MESSAGE) VOTING

When does SMS voting commence?

SMS voting commences at the same time as the 1902 voting, at the end of the program AEST on Sunday 5th July, 2009, THEN at the time notified to viewers as part of the broadcast of the Programme (AEST) each week commencing from Sunday 12th July, 2009.

When does SMS voting conclude?

SMS voting will conclude each following Sunday night at 6:30pm (AEST) or unless otherwise notified as part of the broadcast of the Programme. Voting times are subject to change and may not be the same each week, however this will be clearly communicated to viewers as part of the broadcast of the Programme.

How much will it cost to vote via SMS?

It will cost you AUD $0.55 cents to register your vote via SMS.

How do I vote via SMS?

You must send a text message from your mobile handset with the first name only of your favourite Celebrity to 19 17 77, as advertised on Dancing with the Stars, to register a vote via SMS.

m.Net Corporation 55c max. Mobile calls to 1902 extra. Closes: Sunday’s at 6.30pm (AEST). Final closing date: 06/09/09 at 6:30pm (AEST). VIC: 09/1994, SA: T09/1471, NSW: LTPS/09/05624, ACT: TP 09/02392. T&C available here

I replied back YES to Opt-in for communication from the Seven Network how much was I charged?

It will cost you a one off cost of AUD $0.55 cents to Opt-in for future communication from the Seven Network

I replied back YES to Opt-in but now I have changed my mind. How can I Opt-out?

You can advise us that you do not want to be contacted by the Seven Network by writing to Privacy Offer, m.Net Corporation Ltd, Level 2, 8 Leigh Street, Adelaide SA 5000.

I think I have been charged more than $0.55 for my vote.

$0.55 is the maximum charge for your SMS vote. It may be another premium number you have registered for. Please check with your mobile provider and confirm you sent your SMS/text to 19 17 77.

m.Net Corporation 55c max. Mobile calls to 1902 extra. Closes: Sunday’s at 6.30pm (AEST). Final closing date: 06/09/09 at 6:30pm (AEST). VIC: 09/1994, SA: T09/1471, NSW: LTPS/09/05624, ACT: TP 09/02392. T&C available from here.

Can I vote by actually telephoning 19 17 77?

No, you can only vote by sending in a text message (SMS) to the number.

m.Net Corporation 55c max. Mobile calls to 1902 extra. Closes: Sunday’s at 6.30pm (AEST). Final closing date: 06/09/09 at 6:30pm (AEST). VIC: 09/1994, SA: T09/1471, NSW: LTPS/09/05624, ACT: TP 09/02392. T&C available here.

How many votes does each SMS provide?

Each SMS text vote registers ONE vote for your favourite Celebrity

What happens if I send in a text message after voting has closed?

If you vote after the SMS voting cut-off period, your vote will not be registered. You will receive a SMS message back to advise that your vote has not been registered, however you will still be charged $0.55 for your SMS.

Will a confirmation text message be sent to me when my vote has been registered?

Yes. You should receive a text message in return to confirm your vote has been received. If you have not received a reply SMS/text message it may mean the mobile networks are busy and there is a simple delay, or you have accidentally sent it to the wrong number! Check your sent items in your mobile phone messages section.

When I tried to vote, my handset said "Message Not Sent". What does this mean?

This means that enormous amounts of people are trying to vote via SMS at the same time and the mobile network is busy. All we can ask is that you are patient and please keep trying! Your vote is important.

Does it matter which telephone network I am on?

No, it does not matter which telephone network you are signed up to because SMS voting is now available to all Australian mobile phone networks.

I have a pre-paid phone account, can I still vote via SMS?

Yes, if you are a pre-paid customer, you can still vote via SMS. SMS charges will be deducted from your pre-paid credit balance; you must have enough credit in your pre-paid balance to cover the cost of the text message. You vote by following the instructions listed above.

I am fourteen years old, can I still vote using SMS?

If you are fourteen years old or younger, you MUST get the bill payers approval before you vote via SMS.

Can I vote via the Internet? No. You can only vote via the 1902 numbers or via SMS (text messaging).

I need a bit more help. What should I do next?

If you have any further questions, please consult the Voting Terms & Conditions